Director of Operations - Central Ops

Company: kinetic.auto
Location: Santa Ana
Posted on: November 8, 2024

Job Description:

Kinetic Automation is pioneering the development of a network of automated repair centers tailored for modern vehicles. Our mission is to establish Kinetic as the premier infrastructure-as-a-service provider by servicing vehicles through our robotic repair centers, fueled by our cutting-edge software and AI technology. We specialize in delivering precise calibration service to ensure the utmost performance and safety of vehicle Advanced Driver Assistance Systems (ADAS). Our unwavering dedication to innovation and client satisfaction has solidified Kinetic Automation as the trusted partner for automotive manufacturers, collision centers, dealerships, and service centers.About the roleAs Director of Operations - Central Ops at Kinetic, you will play a critical role in leading strategic initiatives that drive operational efficiency, streamline processes, and enhance overall business performance as we continue to grow our footprint in the ADAS calibration industry. Working closely with stakeholders in Sales, Product, and Engineering, you will strike a balance between short-term launchability and long-term viability ensuring we're always moving quickly but also scalably. Through your leadership and strategic guidance, you will play a key role in advancing our mission of revolutionizing automotive technology and enhancing vehicle safety.What you'll do

• Expansion: Build and execute a playbook for launching new Kinetic Hub locations quickly and efficiently. Working with our Hub Operations team as well as Sales and Engineering, develop the methodology for how we select new markets, identify potential locations therein, and lead the build-out, either in-person or remotely.
• Data Driven Decision Making: Working with Product and Engineering, define metrics and KPIs that are critical to the success of Kinetic's business and build dashboards and monitoring systems to ensure this data is accessible to all relevant stakeholders. Once these frameworks are in place, work to build out both process and product that help assure these metrics are always moving in the right directions.
• Cross-Functional Collaboration: Collaborate with cross-functional teams, including engineering, product development, and customer support, to ensure alignment of ADAS calibration activities with overall business objectives. Communicate regularly with stakeholders to provide updates on calibration operations and address any issues or concerns.Qualifications
  • Minimum of 5 years of experience in operations with a particular focus in logistics and B2B marketplaces.
  • 3+ years of people management experience.
  • Strong analytical skills and proficiency in data analysis tools and techniques.
  • Excellent communication and interpersonal skills.
  • General knowledge of the automotive industry is a plus, but not required.Join our team and contribute to driving the adoption of ADAS calibration solutions that enhance vehicle safety and deliver precise calibrations for customers. If you are passionate about technology and making a positive impact in the automotive industry, we want to hear from you!
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