Floor Lead - Fashion Island (Newport Beach, CA)
Company: Allbirds, Inc.
Location: Newport Beach
Posted on: October 16, 2024
Job Description:
Floor Lead - Fashion Island (Newport Beach, CA)Newport Beach, CA
- Retail Team - Reports to the Fashion Island Store LeaderWho is
Allbirds?At Allbirds, we're on a mission to prove that comfort,
good design and sustainability don't have to be mutually exclusive.
We are dedicated to making the most sustainable footwear we can
using premium natural materials, designed for the to and fro of
everyday life. Our commitment to making better shoes in a better
way is fueled by a belief that the shoe industry needs to focus
less on flash and more on thoughtfulness. With funding from the
leading venture capitalists in consumer products, and the founding
CEOs of some of the greatest e-commerce businesses in recent
history, our desire to shake up thefootwear industry is off to a
great start.In fact, TIME already called our first shoe, the Wool
Runners, the most comfortable in the world,and there is much more
to come.Where do we need help?
We've sold a million shoes, launched three groundbreaking
materials, and changed how people think about comfort, design, and
retail. Now we're taking the Allbirds in-store experience across
the country and are looking for seasoned and impactful retail
leaders to execute on that mission.Who are we looking for? The
Floor Lead's core purpose is to deliver an exceptional customer
experience and execute daily operations within the store. What does
the job entail? Delivering and executing on three primary focus
areas: Customer Experience, Operational Excellence, and People
Management.
- Customers
- Provide all customers with a high quality and personalized
in-store experience, upholding the standards set forth in our
Retail Woolbook and Customer Journey.
- Foster high quality customer service across the team by
modeling our standards and providing ambassadors with on-the-floor
direction and coaching.
- Successfully communicate with and serve a diverse range of
customers with different needs and approach preferences.
- Operat ions
- Maintain store appearance, cleanliness, and organization,
requesting for maintenance as needed.
- Uphold proper visual merchandising standards on the retail
floor and windows.
- Monitor stock levels, fill shelves, and ensure all available
product is visible on the floor.
- Cashier and resolve point of sale discrepancies.
- Delegate tasks to ambassadors to ensure productivity and that
shift goals are met.
- Constantly strive to better the in-store experience for both
customers and your teammates.
- People
- Ensure all team members understand the goals for their shift
and support them in achieving them.
- Model honest and effective communication when delivering and
receiving feedback.
- Promote a respectful and productive team culture by helping to
de-escalate and resolve conflict when necessary.What might describe
you:
- 2+ years of retail experience, fashion or footwear is a
plus
- 1+ years of retail managerial experience
- Connection to Allbirds's mission, vision, and products
- Strong communication and interpersonal skills
- Positive and enthusiastic
- Desire to learn and grow
- Reliable and punctual
- Able to work approximately 40 hours per week, including a
minimum of one weekend day
- Able to comfortably lift 30 lbs on a regular basis and stand
for 95% of the work day What do we offer? The Allbirds pay rate for
the role is: $21.50 per hour Allbirds routinely evaluates pay
rates, and the ranges are subject to change based on market rates
and other factors. We factor in a number of components when
determining starting pay, including the job and level you are hired
into, location/metropolitan area, skillset, and peer compensation.
Additional benefits for roles at Allbirds may include: paid time
off, equity, company bonus or sales commissions/bonuses; 401(k)
plan with matching; medical, dental, and vision benefits; pre-tax
savings, and wellness & lifestyle benefits. Benefits Detail: When
you join our flock at Allbirds, we offer competitive pay as well as
bonus programs for retail and management teams, healthcare, equity,
savings, and other great benefits for the whole being. Eligibility
requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to
change and may be subject to a specific plan or program terms. For
information about benefits and eligibility, please see the detailed
list below.
- Health benefits include options for 100% company paid medical
for employees (HMO, HSA, PPO with employee premium), vision and
dental coverage for the employee (with dependents at an additional
cost). Company paid OneMedical memberships available for members of
certain medical plans. Company HSA contribution for enrolled HSA
members.
- Financial benefits include company equity for applicable roles
(RSU's and Options), 401(k) with matching, employee stock purchase,
and company-paid life insurance and disability for full time roles,
pre-tax savings programs for healthcare expenses, parents, and
commuters.
- Paid time off benefits include parental leave, volunteering,
family care leave, bereavement, jury duty, and voting.
- Support benefits through Mental Health (free coaching and
therapy sessions for employees and dependents), Employee Assistance
Program, expense reimbursement programs, and more. Other Perks
include the company discount (50%), free shoes quarterly for retail
teams, new hire company merchandise allotment for corporate,
food/refreshments available for retail teams during shifts,
employee referral bonuses. Please apply with your resume. We're
excited to hear from you!DiversityAllbirds is an equal opportunity
employer and makes employment decisions on the basis of merit.
Allbirds policy prohibits unlawful discrimination based on race,
color, religious creed, sex, gender identity, marital or veteran
status, age, national origin, ancestry, citizenship, physical or
mental disability, medical condition, genetic information or
characteristics (or those of a family member), sexual orientation,
pregnancy, or any other consideration made unlawful by federal,
state, or local laws. It also prohibits discrimination based on a
perception that anyone has any of those characteristics, or is
associated with a person who has or is perceived as having any of
those characteristics. All such discrimination is unlawful.Apply
for this Job * Required We take our craft seriously, but not
ourselves.As part of the Allbirds family, you can look forward to
team lunches, color brainstorms, product tests, fun company
outings, inspiring guest speakers, comfortable shoes, sheep puns,
and lots of creative ideas.We are on a mission to prove that
comfort, good design and sustainability don't have to be mutually
exclusive. We're a certified B Corporation, meaning we meet
rigorous standards of social and environmental performance,
accountability, and transparency.
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Keywords: Allbirds, Inc., Upland , Floor Lead - Fashion Island (Newport Beach, CA), Other , Newport Beach, California
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