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Player Support Advocate

Company: VirtualVocations
Location: Moreno Valley
Posted on: November 16, 2024

Job Description:

A company is looking for a Player Support Advocate to provide technical and customer support to clients' customers.



Key Responsibilities

Resolve customer queries aiming for first-time resolution with professionalism
Conduct fault finding analysis to address technical issues raised by customers
Collaborate with team members to ensure exceptional customer care experiences


Required Qualifications

Experience in gaming on consoles or PCs
Technical IT support background or IT literacy
Bachelor's degree in a relevant subject area is an advantage
Ability to work flexible hours to align with PST
Comfortable discussing technical faults related to game consoles/PCs

Keywords: VirtualVocations, Upland , Player Support Advocate, Other , Moreno Valley, California

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