UC Support Analyst

Company: VirtualVocations
Location: Moreno Valley
Posted on: October 30, 2024

Job Description:

A company is looking for a UC Support Analyst to provide remote helpdesk support and troubleshooting of UC solutions for customers.
Key Responsibilities

Provide remote helpdesk support and troubleshooting for UC solutions
Assist with troubleshooting across multiple applications and operating systems
Enhance customer experience through effective communication and solution delivery

Required Qualifications

Previous experience in remote technology support and troubleshooting
Knowledge of data networking concepts
Familiarity with virtualized software such as VMware, Azure, and AWS is a plus
Experience with cloud-based video platforms like Zoom, TEAMS, and WebEx is a plus
Willingness to pursue ongoing education and certifications, such as AVIXA CTS or CCNA

Keywords: VirtualVocations, Upland , UC Support Analyst, Professions , Moreno Valley, California

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